Shipping policy

Shipping Policy

Thank you for choosing ChicPlug! We strive to process and deliver your phone gadgets and accessories as quickly and reliably as possible.

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive a notification with a tracking number once your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your delivery address and chosen shipping method.

Standard Shipping: Estimated delivery within 3 to 7 business days.
Express Shipping: Estimated delivery within 1 to 3 business days.
Free Shipping: Applicable on orders over [$100].

Note: Delivery times are estimates and start from the date of dispatch, not the order date. Delays may occasionally occur due to carrier issues or peak seasonal volumes.

3. Order Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 to 48 hours for tracking information to become available.

4. Correct Shipping Address

Please ensure that your shipping address is entered correctly at checkout. ChicPlug is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your address, please contact us immediately at [persiaplace015@gmail.com] before your order is dispatched.

5. Damaged, Lost, or Stolen Packages

If your package arrives damaged, please take clear photos of the damaged item and packaging, and contact us within 48 hours of delivery.
ChicPlug is not responsible for lost or stolen packages confirmed as delivered by the carrier. Please ensure your delivery location is secure.

6. Contact Us

If you have any questions about the shipment of your order, please reach out to us:

Email: [persiaplace015@gmail.com]
Website: https://chicplug.com/